Please Note: Once shipped all sales are final, tracking info. is automatically emailed as soon as it becomes available you must trace the shipment to your door, we simply ship the product to the address supplied to us on your invoice, we ARE NOT responsible for lost, stolen or damaged packages once delivered, this includes heat or cold damage when delivered outside. If you have any issues contact UPS, not us. Chances are you will loose all the money spent, so PLEASE TRACK YOUR PACKAGE and have someone there to accept it.